Trainer (Home Study and Post Release Services)

Job Title: Trainer (Home Study and Post Release Services)
Department/Program: ORR HS/PRS
Position Type: Exempt/Full Time
Work location: Hybrid/Portland (this position supports Portland, Salem and Federal Way)
Salary: $26.92/hr. – $29.71/hr.  (Bilingual Spanish) $29.35/hr. – $32.39/hr.
 
Morrison Child and Family Services: We are a Joint Commission and Sanctuary accredited  non-profit organization that provides a comprehensive array of services to children, adolescents, and their families. As an agency, Morrison, its team members, and clients commit to the following values of trauma-informed care: 

• Nonviolence: providing physical, emotional, social, and moral safety for all.
• Emotional Intelligence: managing feelings well for the care of others and self.
• Social Learning: practicing the utmost respect for the ideas of everyone.
• Democracy: having shared decision-making whenever possible.
• Open Communication: saying what we mean without being mean as we say it.
• Social Responsibility: ensuring teamwork that includes everyone’s contributions.
• Growth and Change: co-creating transformation for a hopeful future.

Job Summary: 
The trainer is responsible for conducting trainings for new staff, providing trainings as required by the Office of Refugee Resettlement (ORR) and in coordination with the Case Management Supervisor. The trainer coordinates professional development opportunities for all staff in the Home Study & Post Release Services (HS/PRS) program. The position will be responsible for the development of training materials for both live and online self-paced trainings as well as facilitate virtual live trainings and in-person. This position reports to the Assistant Program Director.
 
Duties and Responsibilities:

• Organize, develop, and deliver live online or in person high-quality training, coaching, and technical assistance services for staff in the HS/PRS program, including case managers, case aides, supervisors, and support staff.
• Develop and update new staff onboarding curriculum for required pre-service trainings with the supervision of the Assistant Program Director.
• Facilitate onboarding trainings with new staff in a live online format and through recorded webinars as well as in-person sessions.
• Coordinate and facilitate the delivery of annual trainings in the areas of child welfare, behavioral health, child trafficking, and other topics as required by the Office of Refugee Resettlement (ORR).
• Train staff on new policies and procedures with the collaboration of the Assistant Program Director.
• Work in collaboration with supervisor to conduct training needs assessments and analyze various data to identify training needs.
  Analyze and respond to training evaluations to improve presentation content, delivery and effectiveness.
• Deliver and coordinate external facing trainings for providers working with unaccompanied children.
• Maintain working knowledge of best practices and trends in the field and share relevant, ongoing professional development opportunities with the HS/PRS network.
• Understand and comply with all policies and procedures of the program and interpret them for staff, as needed.
• Research relevant subject matter/topics to create accurate and relevant training and support materials.
• Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices.  
• Participate in staff development, in-services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma-informed behavioral healthcare organization.

Competencies:

• Communicates clearly and professionally in English, both orally and in writing.
• Applies relevant federal, state, and local laws effectively.
• Administers policies, procedures, and programs with consistency.
• Uses critical thinking to interpret information and explain concepts.
• Maintains positive, collaborative relationships across all levels.
• Identifies and resolves complex problems.
• Delivers culturally responsive and respectful care.

Required Position Qualifications:  

• Master’s degree in Social Work or an equivalent degree in behavioral sciences or a social services field. 
• Approximately 3 years of experience in the fields listed above. 
• This requirement may be substituted by a bachelors degree in one of the aforementioned sciences, plus approximately 5 years of relevant employment experience that demonstrates staff training, including training both small and large groups of staff virtually and /or in-person. 
• At least three years’ experience in staff training, including training both small and large groups of staff virtually and/or in-person.
• Excellent organizational, verbal, written, presentation, and interpersonal communication skills.
• High proficiency in Microsoft Office, specifically proficiency with Teams, Word, Power Point, and Excel is required; experience working with Zoom or other virtual platforms is recommended.
• Strong technology skills and ability to effectively utilize web-based training platforms and online learning management systems (LMS).
• Experience with e-learning highly preferred.
• Strict adherence to timeframes, policy, and procedures.
• Ability to prioritize duties and multi-task in a fast-paced environment.
• Ability to work well independently and in a team.
• Ability to track and analyze data.
• Position is hybrid and the candidate must have an appropriate workspace to complete documentation, phone calls, and video conferencing.
• Attained age 21 years or older before first day of employment in position (ORR). 

We consider education, training, experience and demonstrated skills. This position requires ORR approval; exceptions to the minimum qualifications require ORR’s explicit written approval prior to hire and ORR may require supervision plans and additional training.  
 
Preferred Position Qualifications:  

• Experience working with immigrant populations   
• Knowledgeable about family preservation, kinship care, and/or general child welfare  
• ORR experience.
• Bilingual in Spanish written, read and verbal. Must clear a language proficiency test for Spanish.
• Knowledge of Federal, State and agency regulations  
• Knowledge of adolescent developmental issues, trauma, abuse and neglect, substance abuse and dependence, delinquency, peer influence, and related group and individual interventions.  

Other Requirements:  

• Able to work shift hours and days, as assigned. Position may require work outside of usual work hours on occasion.  
• Occasional travel to visit different work sites. Should be open to work on weekends when needed.
• Hold a valid drivers’ license and must maintain minimum auto insurance policy for driving a personal vehicle.
• Pass a criminal history background check though Morrison and a suitability determination investigation through the U.S. Office of Personnel Management. For further information review :https://www.opm.gov/suitability/suitability-and-credentialing-faqs/   
  40 hours of required training per year.

Working Conditions: 
Environment: Work is done in clinical offices, community settings, including Morrison Residential, administration buildings, public locations, and social service sites. Breaks and meals are subject to interruption. Universal Precautions and remaining alert to the environment are critical to address the potential for violent behavior, exposure to disease, biohazards, noise, and contaminants. 
  
Mental demands: Work assigned is diverse and may involve addressing new and unique circumstances. The work might be unpredictable and disrupts planned tasks, requiring flexible time management. 
  
Physical demands: Ability to remain calm and emotionally available serving youth, adults and or families who have experienced trauma. Proficient with office equipment and physical movement. Ability to perform physical interventions if needed in accordance with program and training. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions.  
 
All Morrison programs and services are accredited by The Joint Commission, a nationally recognized standard-setting and accreditation body for health care. Morrison is also certified as a trauma-informed organization by the Sanctuary Institute. Certification recognizes our dedication to providing a trauma-informed culture and environment for children, families and staff through implementing Sanctuary values, commitments, and tools.   
   
We are an Affirmative Action Plan Employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our Affirmative Action Plan, Morrison uses E-Verify to determine employment eligibility after an offer is accepted.   
   
Applications will be reviewed as received.  Morrison reserves the right to make a hiring decision at any point during the posting period. Morrison employees are offered a variety of benefits including Medical, Vision, Dental, Flexible Spending Accounts, Employer-Paid Life, Accidental Death and Dismemberment and Long-Term Disability, and an Employee Assistance Program (EAP).